Safety and Emergency Information in Destination NORD
Welcome – we care about your safety during your visit to Northern Jutland
We want you to feel safe and well-informed during your stay in Northern Jutland – whether you're visiting Aalborg, Frederikshavn, Læsø or Brønderslev municipalities. On this page, you’ll find important contact information and useful advice in case of extraordinary events such as extreme weather, accidents or technical disruptions. Destination NORD is not an emergency authority, but we help you find the right information and contact points quickly and easily.
What to do in case of an incident
- Stay calm and follow instructions from the authorities.
- Keep informed through official channels (see below).
- Contact relevant services if you need assistance.
How to stay informed
| Channel | Use it for |
| Sirenen app | Receive official emergency alerts directly on your phone |
| Politi.dk/Nordjylland | Info on ongoing incidents, safety zones, and closures |
| DMI.dk | Weather warnings and forecasts |
| DR.dk og TV2.dk | National news and emergency updates |
| Lokale kommunesider | Local updates and guidance from the four municipalities |
Important contact numbers
| Channel | Use it for |
| Emergency (police, ambulance, fire) | 112 |
| Non-emergency police | 114 |
| Medical helpline in Northern Jutland | +45 70 15 03 00 |
| Embassy assistance for foreign nationals | um.dk/rejsevejledning or use the UM travel app |
Contact your local municipality in case of local incidents
You can get guidance and information at the local Citizen Service offices:
- Aalborg Kommune
- Frederikshavn Kommune Borgerservice
- Læsø Kommune Borgerservice
- Brønderslev Kommune Borgerservice
These municipalities work closely with:
- North Jutland Police and Emergency Services
- DMI, Danish Health Authority and Ministry of Foreign Affairs
Frequently Asked Questions
What should I do if I hear sirens? - This means you should seek information immediately – use the Sirenen app or check DR/TV2.
Can my hotel help me? - Yes, hotel staff can usually assist with local updates and guidance.
How do I contact my country’s embassy? - Visit um.dk/rejsevejledning or download the Danish Ministry of Foreign Affairs’ travel app.
Tip: Before your trip, download the Sirenen app and the Danish Foreign Ministry’s travel app, so you’re prepared to receive alerts if needed.