Accessible places for visitors special needs
Improved accessibility is part of North Jutland’s strong focus on social sustainability. The aim is to ensure that everyone, regardless of their functional ability, can move about on an equal footing and independently in public spaces, including buildings, roads and public facilities.
The effort to create accessibility in North of Jutland is an expression of social sustainability, where it is about that all people, regardless of functional ability, can move equally and independently in public space, including buildings, roads, and facilities.
Transport
If you need extra help, DSB gives you disabled service which is a personal help for disabled, where you can get help to get in and out the train and you can also get help with the luggage of up to 20 kg.
Disability service must be ordered by filing out a form or calling no later than 12 hours before departure. DSB customer service can be contacted around the clock on phone: 70 13 12 19.
Here you will find further information about disability service
If you travel in a wheelchair with InterCity or InterCityLyn, you must book a seat no later than 2 days before departure.
If you travel in a wheelchair with Regional Trains or S-trains, no space must be booked. Access here is by a ramp which is laid out by the locomotive drivers.
Nordjyllands Trafikselskab (NT) accepts all types of wheelchairs in buses and trains, as long as they meet the requirements.
Disability service is an extra personal help for people who need to be assisted when they travel by train in North Jutland. With Disability service is it possible for you to get help to get in and out the train and you can also get help with the luggage of up to 20 kg.
DSB customer service handle orders for disability services for both DSB’s and Nordjyllands Trafikselskab.
The Good Access label scheme provides information about the physical access conditions to and in buildings and outdoor areas. At godadgang.dk you will find detailed information about the access conditions to the places that are members of the labeling scheme.
Disabled parking in Aalborg
If you are visiting Aalborg with a disabled parking permit, there are disabled parking spaces in several locations around the city. In municipal car parks, special rules apply to vehicles displaying the blue disabled parking badge, which must be clearly visible in the windscreen.
See the overview of disabled parking spaces and read more about the applicable parking rules here: Parking with a disabled badge – Aalborg Municipality
Public toilets in Aalborg
When you’re out and about in Aalborg, you’ll find public toilets in several locations in the city centre and at key transport hubs. You can easily find the nearest toilet using the map under ‘Plan your trip’, where public facilities are marked.
Disabled-friendly toilets
There are disabled-friendly public toilets at several central locations in Aalborg:
- Lommeparken (near Budolfi)
- Stengade (by Gåsepigen)
- Jomfru Ane Parken (2 toilets)
- Lindholm Station
- John F. Kennedy’s Square
- Nørresundby Waterfront (Between the Bridges on Strandgade)
We recommend that you check the map under ‘Plan your trip’ to find the location that best suits your visit.
Municipalities Working Towards Accessibility for All
Aalborg
Aalborg Municipality is committed to ensuring physical accessibility for everyone, including people with disabilities. The goal is to make roads, publicly accessible buildings, and recreational areas equally accessible, including parking. New buildings and urban transformations must be designed with accessibility in mind, and local plans and construction projects require accessibility standards. Access and approach areas should be adapted, and self-service facilities must be user-friendly for people with disabilities.
In terms of public transport, all service buses are to be adapted for the elderly and people with disabilities. Bus stops feature extra-large fonts and sound functions, and Aalborg Municipality is working to improve information on buses and involve people with disabilities in planning.
Read more about Aalborg's accessibility policy.
Frederikshavn
Frederikshavn Municipality aims to create optimal conditions for people with disabilities to live a high-quality life. Accessibility is important not only in relation to education, sports facilities, information, and housing but also in nature, traffic, and urban and rural environments.
To support this, Frederikshavn Municipality has compiled an overview of accessible natural areas, public buildings, and urban paving. Read more about accessibility in Frederikshavn Municipality here.
Læsø
Læsø Municipality is committed to ensuring equal opportunities for all by making activities, services, and information accessible to people with all types of disabilities.
Relevant Links:
- Læsø Municipality’s Disability Policy.
- Læsø Ferry’s transport of sick/disabled passengers, including disability assistance.
